Below is an audio clip from a request I made to NYU Langone to set up an interview with one of the patients. On the phone is Mindy, who is a receptionist for the center.
Link to audio:
https://drive.google.com/open?id=1B4nFJxLb7IK4-cfxbC_3pFyT1qz0FGVI
In order to set up an interview, I would need to complete an IRB form. However, towards the end after I suggested an anonymous interview. I was told the office would let some of the patients know and give them my information for a call back. That never happened. Instead I spoke to a second expert. Dr. Pourfar, who is a neurosurgeon at NYU Langone. The summary is found in a separate blog post.
Note: I was granted permission to record the phone call by Mindy.